Includes 4 Inner Dishes plus lids and dividers for different meals.
925 ml volume (for up to 600 g of food)
Inner Dish made of stainless steel
The following applies to our products:
100% food-safe (LFGB & FDA certified)
100% BPA-free materials
100% leakproof
2-year international warranty
What’s included?
4x Inner Dish
4x Lid for Inner Dish
4x Divider
Shipping & Returns
All orders are processed and shipped within 1–3 business days.
All orders ship from within the United States, so you won’t incur any customs or import fees.
We offer a 14-day money-back guarantee. Items must be in their original packaging. For more details on return conditions and a step-by-step guide, please click here.
If you return an item under our money-back guarantee, you will be responsible for the return shipping costs. However, for faulty or damaged products, we will cover the return shipping costs.
If you have any further questions, we are always here to help.
Yes, all parts of the Inner Dish Set are freezer-safe!
What material is the Inner Dish made from?
The Inner Dish is made from 304 Stainless Steel. 100% food-safe.
One of the plastic flaps broke - what can I do?
Please contact us directly by emai (info@faitron.com) to arrange a replacement.
Where can I get spare parts?
Our Customer Care Team is happy to assist with any problems that may occur during the use of your HeatsBox.
The most popular spare parts are available and in stock. You can purchase them easily here from our website.
If you can't find the spare parts needed, please contact our Customer Care Team by email: info@faitron.com.
Is it BPA free?
All our HeatsBox Products are 100% BPA free!
Shipping details
Where do you ship from?
Depending of the shipping country, we automatically ship from nearby.
For Switzerland, we ship from Switzerland.
For EU, we ship from Germany.
For UK, we ship from England.
For Asia, we ship from Hong Kong.
For US, we ship from the US.
For Canada, we ship from Canada.
Do I have to pay import fee or taxes?
No. As we ship from a local warehouse, there are no hidden or extra fees to pay from your end.
Exception: Custom fees apply to Mexican orders (shipped from the US).
How fast do you ship?
We dispatch the orders within 1 business day. You should receive the order within 1-3 business days.
Once shipped, you will receive the tracking details by email automatically.
How to reach the Customer Care team?
Please get in contact by email to info@faitron.com. You can expect an answer within 1-2 business days. To get a faster answer to your question, please visit our dedicated HeatsBox help center: https://heatsbox.com/pages/help-center
How can I return my order?
Please contact our customer service team by email (info@faitron.com) and provide us with all the details including your order number. Once we have received the order, we will analyze it and initiate the refund of the item(s).
You can find our return policy here: https://heatsbox.com/policies/refund-policy