• HeatsBox Warranty Extension
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HeatsBox Warranty Extension - Another Year Worry-Free HeatsBox Experience

HeatsBox Warranty Extension

$9.95
$9.95
  • 3-year worry-free guarantee
  • Valid for all HeatsBox versions
  • The guarantee can also be purchased after initial purchase
  • 3-year worry-free guarantee
  • Valid for all HeatsBox versions
  • The guarantee can also be purchased after initial purchase
$9.95
$9.95
$9.95
$9.95
HeatsBox US

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Upgrade your HeatsBox Experience

HeatsBox GO

HeatsBox GO

+$169
HeatsBox STYLE +

HeatsBox STYLE +

+$79
HeatsBox Inner Dish Set (2x)

HeatsBox Inner Dish Set (2x)

+$49.95
HeatsBox Carry Bag

HeatsBox Carry Bag

+$39

Specifications

  • Extension of the standard two-year warranty by an additional year (from the date of purchase).
  • Available for all HeatsBoxes purchased from our webshop during the standard warranty period.The extension applies to one HeatsBox only.Not valid for accessories and spare parts.

What’s included?

All HeatsBox products come with a standard 24-month warranty.The extended warranty extends this standard warranty by a further 12 months, for a total of 36 months after delivery of the HeatsBox.The HeatsBox accessories are excluded from the extended warranty.Each HeatsBox requires its own warranty. Purchasing an extended warranty only applies to a single product.
The extended warranty is only valid for products purchased directly from heatsbox.com.

The warranty does not cover misuse, accidental damage, loss, or damage resulting from the failure of the product. Damage due to failure to follow the instructions in the user manual, such as damage and/or defects resulting from repairs or tampering with the product by a person not authorized by the manufacturer, is not covered.

The guarantee is asserted against Faitron AG, Limmatquai 62, 8001 Zurich (CH).
Contact: customer@faitron.com
If a device is replaced within the warranty period, the new device inherits the remaining warranty period of the defective device.The statutory rights are not limited in any way by the guarantee.
If there are any ambiguities in the translation, the German version takes precedence.

Shipping & Returns

All orders are processed and shipped within 1–3 business days.

All orders ship from within the United States, so you won’t incur any customs or import fees.

We offer a 14-day money-back guarantee. Items must be in their original packaging. For more details on return conditions and a step-by-step guide, please click here.

If you return an item under our money-back guarantee, you will be responsible for the return shipping costs. However, for faulty or damaged products, we will cover the return shipping costs.

If you have any further questions, we are always here to help.

View full details

Real Experiences: Verified Reviews You Can Count On

Worldwide Warranty for 1 Additional Year

  • HeatsBox US

    3-Year Carefree Warranty

    Care-free HeatsBox use for an additional year thanks to the extended warranty. It extends the statutory warrant by 1 additional year.

  • HeatsBox US

    Get Covered When Needed

    Our HeatsBox versions are designed to be long-lasting and robust. However, something unforeseen can always happen. Now you can cover it.

  • HeatsBox US

    Can Be Purchased Later

    The extended warranty (+1 year) can also be added later during the current standard warranty.

HeatsBox US

Choose our Selected Bundles for The Best Value for Money

HeatsBox GO: Buy 1 Get 1 FREE + 2x Free Chargers
HeatsBox GO: Buy 1 Get 1 FREE + 2x Free Chargers
$497.00 $229.00
HeatsBox GO +Inner Dish + Carry Bag
HeatsBox GO +Inner Dish + Carry Bag
$317.00 $229.00
HeatsBox GO + Insulated Tumbler + Carry Bag
HeatsBox GO + Insulated Tumbler + Carry Bag
$292.00 $199.00

Product FAQ

How do I report damage?

Please contact us via customer@faitron.com
When does my extended Warranty end?

It ends automatically 3 years after the purchase date of the HeatsBox.
Which cases are excluded from the warranty?

Damage caused by improper handling.

Shipping details

Where do you ship from?

Depending of the shipping country, we automatically ship from nearby.
For Switzerland, we ship from Switzerland.
For EU, we ship from Germany.
For UK, we ship from England.
For Asia, we ship from Hong Kong.
For US, we ship from the US.
For Canada, we ship from Canada.
Do I have to pay import fee or taxes?

No. As we ship from a local warehouse, there are no hidden or extra fees to pay from your end.
Exception: Custom fees apply to Mexican orders (shipped from the US).
How fast do you ship?

We dispatch the orders within 1 business day. You should receive the order within 1-3 business days.
Once shipped, you will receive the tracking details by email automatically.
How can I return my order?

Please contact our customer service team by email (info@faitron.com) and provide us with all the details including your order number. Once we have received the order, we will analyze it and initiate the refund of the item(s).
You can find our return policy here: https://heatsbox.com/policies/refund-policy
How to reach the Customer Care team?

Please get in contact by email to info@faitron.com. You can expect an answer within 1-2 business days. To get a faster answer to your question, please visit our dedicated HeatsBox help center: https://heatsbox.com/pages/help-center